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Other Common Complaints

District 4’s Environmental Health Offices can investigate and address concerns related to Body Art, Food Service establishments, hotels and motels, public swimming pools, wastewater and more. However, there are many common complaints that we cannot enforce through health department rules and regulations. Please use the following resources to find information that may help you.

Mold

There is no protection in Georgia for exposure to mold. If you have a mold issue in your privately owned home, click here for cleaning guidelines. If you have a mold issue in a rental property, it is the landlord’s responsibility. If the landlord if not responding to a request to address repairs or maintenance related to mold, you can consult the Georgia Landlord Tenant Handbook for an effective resolution to the situation.

Pest Control

The Environmental Health Office may only address pest issues related to external causes, such as improperly stored rubbish, yard debris and brush piles. If you have a pest issue in your privately owned home, use University of Georgia Extension (Georgia Pest Management Handbook) and the EPA (Do’s and Don’ts of Pest Control) to safely address it. If you have a pest issue in a rental property, check your lease to see if it is the landlord’s responsibility. If the landlord if not responding to a request to address repairs or maintenance related to pests, you can consult the Georgia Landlord Tenant Handbook for an effective resolution to the situation.

Grocery Stores and Convenience Stores

Grocery stores and convenience stores fall under the jurisdiction of the Georgia Department of Agriculture, unless branded like a traditional restaurant chain. Complaints can be directed to their main office at 404.656.3627 or their metro district office at 404.363.7646.

Hair and Nail Salons

Hair and nail salons are regulated by the Georgia State Board of Cosmetology and Barbers. Complaints related to these facilities may be submitted online or by mail.

Assisted Living and Nursing Homes

Personal care homes are overseen by the Georgia Department of Community Health. Complaints can be directed to their toll-free number or their online complaint form

Daycares and Preschools

Daycare centers and preschools are overseen by the Georgia Department of Early Care and Learning.  Complaints related to these types of facilities may be reported by calling 404.656.5957 or 1.888.442.7735.